Customer Service

How Can We Help?

It is our priority to make your Chinaflower214 experience as smooth and enjoyable as possible. Please refer to the topics below and in the left-hand column for answers to frequently asked questions. Most questions can be quickly answered through the information provided in our customer service section. If you have further inquiries, feel free to contact us.

General Enquiry

Answers to Frequestly Asked Questions

About Delivery

> Delivery FAQs
> Delivery area
> Delivery charge
> Delivery date
> Delivery time
> Call before delivery
> Solutions of delivery problems
> Take a picture of recipient

Shopping & Ordering

> Order FAQs
> How To Place An Order
> Track order
> Cancel order
> Modify order
> How long does it take if I place order now?
> Can I place an order via email or phone?

About Payment

> Payment methods
> Payment failed
> Save money on our website
> Shipping address
> Payment FAQs
> Change the payment method

Registration & Account

> How to register?
> Change account information
> Forget password
> Benefits of membership
> Account FAQs

If you don't see an answer to your question on the list above, please feel free to contact us 24 hours a day. We will reply your question within 1 business hour(8:30AM-8:30PM Mon-Sun China Time).

Online Customer Service: Please click the "Live Chat" image in the right.
Email: service@chinaflower214.com