19 red roses, red luxury gift box.
There are different colors gift box in some areas.
Everything was ok.
This is the second time I have used China Flower214. I am in the USA, with friends in China. I do not speak Chinese.
The web site is in English, and very well done. But most important is the customer service.
My most recent order arrived before my friend landed in China. ChinaFlower214 reported they could not deliver because the Chinese phone was not active.
I explained the situation and asked for patience. ChinaFlower214 followed up and made the delivery.
This is a wonderful service, internationally aware, providing outstanding care and attention.
I will always use China Flower214 in the future. Many thanks for excellent service.
(signed) Bill G in San Francisco
I would like to express my disappointment as to the service that I received from you company. I had request and paid for an additional red rose and a blue rose to be included in the package that I sent to my girlfriend.
Imagine my surprise when she sent me a picture of the flower arrangement I had sent to her, minus the red rose and the blue rose. I understand that you try at every opportunity to provide the choices that are request. However, I see you had no problem taking my money, even when the service was below Average.
Also, as an additional info, the two Teddy Bears in the arrangement were both female in female attire. I am male and my girlfriend is female.
I wonder if your company will reimburse me for the additional funds I spent without proper service.
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