Name: Love The Charm

My partner received her surprise and sent me photos I was absolutely happy with the flower / fruit basket arrangement.. such a professional presentation , and service . I have used them before because of such a high standard and I will continue to place orders in the future I highly recommend Chinaflower 214 to anyone that reads this review .

I requested the flowers from south America to Guangzhou. All good! I take the service at time, and was in the same time that I requested. awesome service!!

The process of booking online was easy and the qualities of the flowers delivered was acceptable. However, after adding an extortionate 33USD surcharge for Valentine’s Day, taking the total to around 105USD, the company failed to deliver the vase that should have come with the flowers. They also failed to deliver my personalized message to my loved one. This was very disappointing as there was no personalized touch and my partner had no vase to put the flowers in. I feel cheated out of my money and expect the company to provide a partial refund to account for the failure to deliver the whole product.

Thank you! Thank you!!! Twice you have helped to make a holiday of our beloved daughter, who is now far from home. Your bouquets are beautiful, your hands are full of kindness. Good luck and prosperity to you. From Russia with love.

I have placed two orders and both were delivered in a very timely manner and the flowers were well chosen and in good condition. I highly recommend CityFlower214 I also want to say that I had an issue with my account and contacted LiveChat. I was really surprised and impressed with the customer support person that I chatted with. I don't know if she was Chinese or another nationality, but her English was "native" and her comprehension of my problem and the speed with which she corrected it were impressive. I would say it was probably the most satisfying customer service experience I have ever had