24 pink roses, with green stuff, round packing.
Add Rose($2/item)
This is the 7th time ive placed an order with this company. Until this order my items were delivered on time and have been of very good quality. I've ordered many flowers, cake, stuffed animals, etc. This order was 2 items I was sending to my daughter for her birthday. Some of the items ask that you order 2 days in advance. I placed my order 4 days in advance to ensure they arrive on the specific day I requested. Only 1 item was delivered. I sent an email to customer service asking about the missing items. Within a few minutes I received an email telling me my order was delivered. I responded to that email once again stating I didn't receive all the items I ordered. A few hours later I received an email saying they were sending out the remainder of my order. While I appreciate them correcting the order. I have no idea when it will actually arrive. In addition I had to place a late order with another company at additional cost to ensure my daughter received a gift on her actual birthday.
The arrangements I ordered at a very high price were not in the containers and just delivered in plastic bags. There were meant to be 12 pink roses in each arrangement and 12 white carnations. Was impressed with the fast delivery but the arrangements themselves were very disappointing.
Smooth process to organise a cake for delivery to a work colleague in China. Order was received on time, good quality, size and great experience overall. Thank you.
Flowers arrangement I purchased was not arranged as the picture suggested, I paid for a vase but not vase wear with the bundle of half dead roses... extremely disappointed