All the Same

It is a great service with very fast delivery and very beautiful flowers!

After ordering and paying I received no package much more a on time delivery and the telephone number is suddenly out of service and no more response from the so called live chat or email. I need a refund on my order 1503085513532

I've always used this to send flowers/gifts to my parents and I love it. But this time I sent some flowers to my Mom for her birthday and unfortunately she told me that the delivery person forgot to include a card/message and was very rude when she asked about it. It's a little disappointing because obviously I would never want to have send flowers to her on her birthday and risk someone upsetting her. I'm hoping this can be resolved and prevented in the future because overall my experience has been pretty good.

My first order from California to Qingdao. The company website was easy to use in English, and I was confident to use PayPal. The company provided email follow-ups to keep me informed, and the tracking system was good. Delivery was in the middle of the requested time slot: perfect ! Judging by photos sent by the recipient, the flowers are fresh and beautiful. My only concern is that the mix of flowers was supposed to be 12 roses and 6 lilies. Photos seem to show more lilies than roses. The arrangement is lovely, but I am a little concerned about so many lilies as the delivery was to a hospital room with the recipient's father very ill. Overall, I am very pleased with the service and will order again with China Flower214 in the future.

I am a regular customer and have purchased flowers from ChinaFlower214 many times. This time, I have to admit I was disappointed with my order. I had specifically asked for delivery to be done in the morning but the flowers only reached the recipient at about 2pm in the afternoon. My attempts to find out the reason for the delay was also frustrating. My email inquiry sent at about 11:45am was not responded, and there was no answer to calls made to the contact telephone number from your website from between 12 noon to 12:30pm. In addition the delivery status of the order was also not updated. Chong