24 purple roses, with green leaves decorated, nine pearl decoration, feather decoration, pink, light blue circle packing.( Please order one day ahead.)
Add Purple rose($4/item)
I would like to express my disappointment as to the service that I received from you company. I had request and paid for an additional red rose and a blue rose to be included in the package that I sent to my girlfriend.
Imagine my surprise when she sent me a picture of the flower arrangement I had sent to her, minus the red rose and the blue rose. I understand that you try at every opportunity to provide the choices that are request. However, I see you had no problem taking my money, even when the service was below Average.
Also, as an additional info, the two Teddy Bears in the arrangement were both female in female attire. I am male and my girlfriend is female.
I wonder if your company will reimburse me for the additional funds I spent without proper service.
After finding out there was a small error with my order. The ChinaFlowers214 representative was courteous, and resolved the issue immediately. No big deal you may be thinking... Well to me it is. You see I am 8466 miles (13624 km) away from the recipient and I needed the message to be clear. Thanks to the ChinaFlowers214 online support representative that assisted me, what I wanted to say from the heart was heard loud and clear halfway around the world.
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