This was our first experience with this company. We ordered a Birthday cake from US to be delivered to mainland China and got charged via PayPal right away. When we sent an email to their customer service at email@example.com and firstname.lastname@example.org to update a deliver date and asked for a reply to confirm the receipt of our request, no response! We called their hotline 020 3696 2293 many times, no answer! We tried to communicate with them via their Live Chat, no response either! Never ever use this company again!!
I'm an American living in Chengdu. This was my first time ordering flowers in China so I was a bit wary, especially since I was out of the country on vacation. Everything went smoothly and I immediately received an email confirmation upon delivery. She sent me a picture of the bouquet and it looked great. Thank you!
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