约定

I’m kindly ask you call to reception and ask deliver flowers to her room, because I don’t have have link with her now. Great thank you!

After finding out there was a small error with my order. The ChinaFlowers214 representative was courteous, and resolved the issue immediately. No big deal you may be thinking... Well to me it is. You see I am 8466 miles (13624 km) away from the recipient and I needed the message to be clear. Thanks to the ChinaFlowers214 online support representative that assisted me, what I wanted to say from the heart was heard loud and clear halfway around the world.

I ordered a bouquet of flowers for my mom for Mother's Day. I know I was told that the flowers will be delivered on Mother's Day, but I never thought it'd be this late because my mom didn't receive her flowers until after 9:00pm on Mother's Day. And when she received them, the flowers looked totally different than the picture as shown on the website. My mom loves red roses and lilies so I ordered 33 red roses with 3 pink lilies for her but instead she received some white and pink roses with some random mixed flower in a basket. I understand there could be a shortage for the flowers during special holidays, but at least the customer should be informed if that's the case. Not happy with the whole experience.

My mom in Hangzhou received the flower basket and she's very happy to receive the flowers. THANKS!!!!! Unfortunately, I meant to send the basket to mom for Mother's Day and wrote the note Happy Mother's Day (in Chinese) included in my order, however, the flower basket was delivered with a "Happy Birthday" card on top of the basket. Her birthday will be in August, so it was a bit surprise for my mom to receive the gift this early. Regards. Fan

Thank you!!! You are the best!!!