You are always efficient and fast and provide beautiful flowers. But, the difference in being good and great is when a problem occurs and how you will solve it. Some vendors would deny or obfuscate, but in your ase, you immediately investigated and replied to me and then the first time you could repair the problem, you did. That makes your a 5-Star in my playbook. I hope you continue to have such excellent customer relations, it is the difference between you and the rest of the competition. Thanks and I look forward to continued orders for you!
thank you very much for your promt service, happy chinese new year.
Thank you .. The world on Time
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