浪漫之约

I have sent you a Email to change my delivery address from ZHUHAI CITY to NANNING CITY , you have plenty time to do so . But you still delivery my orders to ZHUHAI , reason for change is my wife gone to NANNING CITY to visit her Mother , only this disappointed to me. But hope next time I use yours company again . hope you can be careful a little. from Mr Stephen Chan 14/02/2019

Thank you so much ... she is deliriously happy with the flowers you sent her. they were even more beautiful than I expected from the photos.

Fresh and Beautiful every time, thanks so much Richard

This is the 7th time ive placed an order with this company. Until this order my items were delivered on time and have been of very good quality. I've ordered many flowers, cake, stuffed animals, etc. This order was 2 items I was sending to my daughter for her birthday. Some of the items ask that you order 2 days in advance. I placed my order 4 days in advance to ensure they arrive on the specific day I requested. Only 1 item was delivered. I sent an email to customer service asking about the missing items. Within a few minutes I received an email telling me my order was delivered. I responded to that email once again stating I didn't receive all the items I ordered. A few hours later I received an email saying they were sending out the remainder of my order. While I appreciate them correcting the order. I have no idea when it will actually arrive. In addition I had to place a late order with another company at additional cost to ensure my daughter received a gift on her actual birthday.

This company fulfilled my request in a timely and professional manner. I really appreciate when a company does what they say that they will do.