I have to give this company 5 out of 5 for their standards and performance.Today is Chinese valentines day,i didn't really know about it so i was panicking when i found out.It was already pass midday, I quickly came and ordered the flowers but on the order page there was a statement saying orders for the day have stopped even if you order now there is a chance it will not be delivered on this day but the following day.Knowing this i still had no choice better late than never.
I sent the customer service an email asking them to please deliver it for me today,just trying my luck.They responded very quickly and told me they are processing the order and it will be delivered today.The ordered was then delivered within 3 hrs of me ordering.I am very impressed with the speed of delivery.I have used this company before but never on a tight deadline.This will be my go to company for flowers sent to china from now on.
First time using an online service and I didn't expected the roses might reach on time as I ordered in the evening at about 12am time in the UK and it was 7 am back in china. As mention on the system I input at same day delivery at 10am and she did received it on time too with fresh roses on. AN EXCELLENT SERVICE I WOULD LIKE TO SHOUT OUT AND RECOMMEND IT TO FIRST TIME USERS TOO I WILL DEFINITELY USE THIS SERVICE AGAIN! Yippie!
Tq very much.
Order was received as scheduled.
Flowers were good.
Deluxe package was chosen but actual packaging is not. Gave this feedback and they sent in a refund immediately.
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