After finding out there was a small error with my order. The ChinaFlowers214 representative was courteous, and resolved the issue immediately. No big deal you may be thinking... Well to me it is. You see I am 8466 miles (13624 km) away from the recipient and I needed the message to be clear. Thanks to the ChinaFlowers214 online support representative that assisted me, what I wanted to say from the heart was heard loud and clear halfway around the world.
I ordered a TerryBear and 12 Roses package. I email ahead asking if it's possible to change the 12 Pink Roses to 12 Red Roses and the reply telling to add on the comment before paying/checkout. So I did what I was guided to do. Following is what I wrote on as request and I can't believe they actually type all these instructions on a piece of paper and sent it with the flowers. This is just embarrassing to say the least!!!!
love your services.. period..
exelent service!on time deliveey!good quality products!highly recommened
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