带上我的心

Excellent service and delivered on time

Got great flowers delivered promptly as they promised, to my girlfriend in Shanghai for her birthday. excellent customer service, I contacted the company via live chat with some questions and them were given a satisfactory answer almost immediately.

I am writing to express my disappointment with the product I received. Unfortunately, the item delivered does not match the image displayed on your website. The floral arrangement was poorly assembled, and the vase provided differs significantly from the one advertised. This discrepancy is quite disappointing, especially considering the expectations set by your online presentation. Sincerely, Connie Pan

I ordered a bouquet of flowers for my mom for Mother's Day. I know I was told that the flowers will be delivered on Mother's Day, but I never thought it'd be this late because my mom didn't receive her flowers until after 9:00pm on Mother's Day. And when she received them, the flowers looked totally different than the picture as shown on the website. My mom loves red roses and lilies so I ordered 33 red roses with 3 pink lilies for her but instead she received some white and pink roses with some random mixed flower in a basket. I understand there could be a shortage for the flowers during special holidays, but at least the customer should be informed if that's the case. Not happy with the whole experience.

Again I used ChinaFlower214 to deliver an Anniversary cake to my girlfriend , it was very short notice (the afternoon before required delivery) yet it was delivered on time , thus surprising her and making her day a very special one... THANK YOU I'll definitely use you again.