向日葵20枝，搭配绿材适量，插圆形手提花篮。 - 提前两天天订购。 图片仅供参考，主花材一致，保证效果。
ordered flowers to be sent to Xi An the night before Valentine's Day 2016. Got a receipt and everything. Online customer service claims the flowers will be sent by Vday. It's already 6pm and still my gf hasn't gotten any flowers. Customer service hotline is uncontactable, online live chat has zero response. STAY AWAY FROM THIS WEBSITE.
This is the 7th time ive placed an order with this company. Until this order my items were delivered on time and have been of very good quality. I've ordered many flowers, cake, stuffed animals, etc. This order was 2 items I was sending to my daughter for her birthday. Some of the items ask that you order 2 days in advance. I placed my order 4 days in advance to ensure they arrive on the specific day I requested. Only 1 item was delivered. I sent an email to customer service asking about the missing items. Within a few minutes I received an email telling me my order was delivered. I responded to that email once again stating I didn't receive all the items I ordered. A few hours later I received an email saying they were sending out the remainder of my order. While I appreciate them correcting the order. I have no idea when it will actually arrive. In addition I had to place a late order with another company at additional cost to ensure my daughter received a gift on her actual birthday.
Good service!
