China Flower Delivery Shop (ChinaFlower214.com), professional flowers and gifts service in China, has more than 1200 chains and cooperative florists in China mainland. Same-day delivery is available if place order before 2PM in China Time Zone, 3-6 hours can reach.
We have chains and cooperative florists in the following cities:
We offer 365 days service, and have professional customer service to guide you, professional people to wrap the flower! We also can choose the flowers and package as your request (DIY). For the product which we haven`t put on our site, we will try our best to contend your request by our big delivery system.
About delivery time:
In principle, we don't promise to send the product at a certain specific time, such as 10:23,(we promise to send the product in the morning or the afternoon on X day, or before X o`clock) If you have such special requirement, you can choose " in time deliver fee ", we will send the flower at the time(+15minutes) as your request. But if we meet the inexorable reason to delay, such as traffic problem, can`t contact with the recipient, we will not responsible for it.
Christmas, Spring Festival, Valentine`s Day, Mother`s Day and so on, on such important festivals we only can guarantee delivery in the day.
We promise flowers in fresh and gifts in high quality, and our service is also the best! If you are't satisfied with our service or we can`t finish your order, we will return the 100% payment! Because of the different area and season, if we have to change the main flower we will inquire you through E-mail, so please write the correct E-mail address. If we don`t get any response in time, we will substitute with the flowers in the same color and theme.
If the recipient is not in the area which we display above, please contact with our customer service, we will try our best to help you!
It`s for free that the China flower delivery in city. If the recipient isn`t in city, about US$5-20 delivery fee will be require to be added.
We support the same day delivery to China in most cities, 3-6 hours can be send to the recipient. In order to delivery your gifts in time, order ahead 1 to 2 days is best. On holiday and festival we only can guarantee delivery in the day.
When we receive the order, we will check the payment. If we don`t receive the payment, we will send an email to make sure, if we get the payment, we will arrange the order and send the email to inform the order condition. After the recipient get the gifts, we will reply you through email immediately. You can track your order condition on our site. When you meet the error through placing the order, you can turn back to check your cart or choose the product again, and place a new order. If you meet error when you make the payment, you can go to this page to finish the payment: ordertracking.asp. You just need to fill in your Order IDand Email Address, and choose a method to pay.
If you choose Paypal to pay, you can fill in your own address in "Billing Address".
We believes in helping our customers as far as possible, and has therefore a liberal cancellation policy.
1. Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to our florists and they have initiated the process of delivering them.
2. There is no cancellation of orders for same day delivery.
3. No cancellations are entertained for those products on special occasions like Christmas, Spring Festival, Valentine`s Day, Mother`s Day etc. These are limited occasion offers and therefore cancellations are not possible.
4. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
To request a refund, simply send us mail with your purchase details within 2 days of your purchase. Please include your order number and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are being processed within 7 days period.
What you need is what we seek! May we are not the best, but we will try our best!