Name: Infatuated

We sent flowers to our friends in Ningbo on the occasion of their 10th Wedding Anniversary using your website. Once again we were very pleased with the efficient service and our friends were very happy with the flowers.

I ordered white Lilly with red roses, and a box of chocolate , unfortunately that’s not what’s been delivered . The mom received carnations with roses .this is not nice , I will ask my wife who is Chinese to call you , receive

Always fresh and fantastic roses, customer for life.. thanks so much, Richard..

It was a long and questionable journey but my the birthday gift I ordered finally made it. Due in part to the tenacity and attentiveness of your representative named Sken. Please fix your app so it handles orders from international visa cards more smoothly. Paypal asked for my paypal info up front and then again at final order time. Some how we both must have gotten confused. I was trying to follow the process correctly but paypal took the money twice. Later they canceled one as a suspicious activity and finally after 24 hours approved the payment and the order thankfully was delivered even though not at the original time I requested. I also got a notice from paypal that my taxID had been changed. I don't know what yours or their software did to send that alert, but it scared me so I brought it to their attention. I think everything is safe and secure. I would have appreciated a live chat person when i needed them to resolve the problem. It was after your live chat hours though. When i tried again during hours i got no response before I gave up. Then because I sent an issue with my email, phone, and wechat ID, Sken contacted me on WeChat and we discussed options and resolved the problem.